Airports Singapore

Map Terminal 1

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Terminal 2

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Air India AI SATS
Air India Express IX SATS (65) 6542 3991
(65) 6542 8444
All Nippon Airways NH SATS (65) 6323 4333
Berjaya Air J8 dnata (65) 6481 6302
Cebu Pacific Air 5J APS (63) 2854 5895
Etihad Airways EY SATS (65) 6542 5492
Firefly FY dnata (65) 6227 3833
Hainan Airlines HU SATS (65) 6438 1161
IndiGo 6E dnata (65) 6298 8328
Korean Air KE SATS (65) 6796 2001
Lao Airlines QV SATS (65) 6214 8829
Lucky Air 8L SATS (65) 6214 3029
Lufthansa German Airlines LH SATS (65) 6545 9493
Malaysia Airlines MH SATS (65) 6541 6805 / 6541 6807
Royal Brunei Airlines BI SATS (65) 6542 4222
Scoot TZ APS (65) 6506 8801
SilkAir MI SATS (65) 6223 8888
(65) 1800 224 4243
(Lost and Found)
Singapore Airlines SQ SATS (65) 6223 8888 (Reservations)
(65) 1800 224 4243
(Lost and Found)
Swiss International Air Lines (SWISS) LX SATS (65) 6235 1788
Tigerair TR/RI/DG APS (65) 6808 4437

* Updated as of 23 June 2014

 Maps Terminal 2

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Terminal 3

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 Link to terminal 3

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We have filled Terminal 3 with many ‘world’s firsts’, such as the Butterfly Garden or tallest indoor slide, and fun activities at our interactive art stations to keep you smiling all the way.

Laugh, scream and zip down the tallest indoor slide in Singapore, at top speed of up to 6 metres per second!

Don’t miss the world’s first Butterfly Garden in an airport, where an indoor waterfall and more than 1,000 free-roaming butterflies soothe and delight the senses.

Go to the movies without leaving the airport! You can stretch out, relax and enjoy the latest blockbusters for free at the 24-hours Movie Theatre.

Freshen up in comfort and style, and be treated to a spectacular view of the runway. Perfect before a meeting, or simply to try your new cosmetics from duty-free!


Public Changi Aviation Gallery, 4D Cinema, The Slide @ T3, Zone X, Interactive Art
Transit Children’s Playground, Interactive Art, Movie Theatre
Transit Hair and Beauty Services, Music Bar Lounge, Gardens, Napping Areas, Free Singapore Tour, Shower, Fitness and Spa Services, Transit Hotel
Public Baby Care, Baggage Services, Convenience Stores, Hotel Reservation Counter, Information and Customer Service Counter, Medical Services, Pharmacies, Money Changer, Passenger Meeting Services, Postal Services, Changi Recommends, Special Needs
Transit Baby Care, Baggage Services, Convenience Stores, Information and Customer Service Counter, Medical Services, Pharmacies, Money Changer, Speedpost @ Changi Service, Prayer Room, Smoking Areas,Special Needs
Transit Internet Access, Business Centre, News & Financial Information
Asiana Airlines OZ SATS (65) 6225 3866
China Eastern Airlines MU SATS (65) 6222 3456
Ethiopian Airlines ET SATS (65) 6538 5515
Garuda Indonesia GA dnata (65) 6542 9855
Jet Airways 9W SATS (65) 6542 5751
Lion Air JT APS (65) 6339 6904
Qatar Airways QR dnata (65) 6214 2218
Saudi Arabian Airlines SV SATS (65) 6545 2041
Singapore Airlines SQ SATS (65) 6223 8888 (Reservations)
(65) 1800 224 4243
(Lost and Found)
SriLankan Airlines UL dnata (65) 6545 9242
United Airlines UA SATS (65) 6873 3533
Vietjet Air VJ SATS
Vietnam Airlines VN SATS (65) 6542 2181

* Updated as of 23 June 2014

Map Terminal 3

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The Ground Transport Desk is a 24-hour counter catered to handle all passengers’ transportation requests and queries. It is located in the Arrival Hall of each terminal.

Transportation options available at the Ground Transport Desk include:

• Airport Shuttle Bus (S$9 per adult/S$6 per child below 12 years of age to most downtown hotels)*
• 4-seater  Vehicle (S$55 per trip to any destination in Singapore)
• 7-seater  Vehicle (S$60 per trip to any destination in Singapore)

*Estimated wait time for Airport Shuttle takes up to 15 minutes during peak hours (6.00am – 9.00am and 5.00pm – 1.00am) and up to 30 minutes during non-peak hours. The journey to the city centre will take approximately 25 minutes under normal traffic conditions.

Please approach the Ground Transport Desk at the Arrival Halls for bookings or call the hotlines for more information.

Contact Numbers

• Terminal 1 – Tel: (65) 6543 1985
• Terminal 2 – Tel: (65) 6546 1646
• Terminal 3 – Tel: (65) 6241 3818 (Main booking hotline – available 24 hours)


Changi Airport was built with ground-transportation considerations in mind from the onset, with the East Coast Parkway built and opened in tandem with the airport, providing a direct link to the city-centre. At a distance of about 20 km (12 mi), the expressway was built almost entirely on reclaimed land; thus, minimising disruptions to the existing road network in Singapore’s East Coast.

While configured in a compact configuration such that the three main passenger terminal buildings are sited adjacent to each other, allowing for travellers to venture between terminals on foot, the Changi Airport Skytrain people-mover system was added to facilitate quicker and more convenient transfers. The system was upgraded in 2007 to Mitsubishi technology, connecting to Terminal 3 and separating checked-in passengers from the general public on distinct tracks.

Inter-terminal transportation

The Changi Airport Skytrain operates between Terminals 1, 2 and 3, with a total of seven stations. The trains have separate cars for air-side (transit) and land-side (public) passengers. Initially built in the early 1990s as a shuttle between Terminals 1 and 2 using Bombardier Innovia APM 100, the system was revamped to use the Crystal Mover in 2006 and extended to Terminal 3 in 2007. The service is free of charge and operates between 5:30 am and 2:30 am daily.

External connections


Entrance to Changi Airport MRT station.

The airport is connected to the Mass Rapid Transit (MRT) network, with Changi Airport MRT station located underground between Terminal 2 and Terminal 3 and directly accessible from both terminals. A direct, one-train service to the downtown and western parts of Singapore was initially in operation when the station opened on 8 February 2002 (then accessible only via Terminal 2). This was replaced by the current shuttle service between Changi Airport andTanah Merah MRT stations on 22 July 2003,[125] when it was found that few passengers actually use this route, compared to the number of commuters who need to travel from the city to Tampines and Pasir Ris. Cross-platform transfers are therefore necessary at Tanah Merah to connect to the rest of the network.


Buses were one of the main methods of transport for passengers and staff until the opening of Changi Airport station. Services operated by SBS Transit and SMRT Buses uses the bus terminals in the basement level of the three main terminals, making a loop starting from Terminal 3 to Terminals 1, and 2, and back to their destination of origin.


Taxi stands are within the arrival halls of the three main terminals.

More on next page Jetquay the elite terminal and Seletar Airport